Privacy Policy

Last updated: December 13, 2024

1. Introduction

Welcome to PixelUI ("we," "our," or "us"), an AI-powered design-to-code platform. This Privacy Policy describes how we collect, use, store, share, and protect your personal data when you access or use our website, services, and related applications (collectively, the "Service"). We are committed to protecting your privacy and handling your personal data with utmost care and in compliance with applicable data protection laws, including the GDPR and the CCPA, where applicable. This policy is designed to be transparent, giving you control over your data.

By using our Service, you agree to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use the Service.

2. Information We Collect

We collect different types of information from you to provide and improve our Service. Here is a breakdown of the types of data we gather:

2.1. Personal Data

This is information that can be used to identify you directly or indirectly. This includes:

  • 2.1.1. Identity Data: Includes your full name, username or similar identifiers, or any unique information that you choose to provide us.
  • 2.1.2. Contact Data: Includes your email address, phone number if provided, or any method of contact that you may use to communicate with us.
  • 2.1.3. Technical Data: Includes your IP address, browser type and version, operating system and platform, device type, time zone setting, browser plug-in types and versions, and other technology on the devices you use to access the Service. This information is often collected automatically.
  • 2.1.4. Usage Data: Includes information about how you use our website and services, including pages visited, features used, search queries, actions taken, and the duration of your sessions. This data helps us understand user behavior and improve our Service.
  • 2.1.5. Design Data: Includes images, design files (such as PNG, JPG, JPEG, WebP), and other design content that you upload to the Service for processing. This data is essential for our AI-powered code generation functionality and is treated with particular care.
  • 2.1.6. Subscription Data: Includes information about your subscription plan, billing information (though we do not store your payment card details directly; these are handled by our third-party payment processor), and payment history.
  • 2.1.7. Communication Data: Includes all communication that you have with us, via email, phone, our website or other communication methods. This helps us provide better customer support.
  • 2.1.8. Profile Data: Includes your username, profile picture and any other information that you chose to add to your user profile.

2.2. Non-Personal Data

This includes data that cannot be directly linked to you. This may include aggregated or anonymized data, such as statistics on service usage or trends that do not identify you specifically. This may also include aggregated or anonymized data collected for marketing purposes.

2.3. Data from Third-Party Services

We may receive information about you from third-party services if you choose to connect or authenticate via those services. This may include but is not limited to, your name, email address, or profile picture. Our connection with these third party services may be subject to the third-party's own policies.

3. How We Use Your Data

We use your personal data for the following purposes:

  • 3.1. Service Provision: To provide and maintain our Service, including processing your designs, generating code and prompts, and ensuring the Service functions effectively.
  • 3.2. Account Management: To manage your account, including registering you for the Service, verifying your identity, and processing your subscription if applicable.
  • 3.3. Communication: To communicate with you, including sending service-related notifications, updates, and responding to your inquiries, support requests, and feedback.
  • 3.4. Service Improvement: To analyze usage data and gather valuable insights that help us enhance our Service, user experience, and introduce new features.
  • 3.5. Personalization: To personalize your user experience, tailoring the service to your preferences and showing you relevant content.
  • 3.6. Technical Support: To detect, prevent, and address technical issues, and provide support and assistance in resolving any challenges you may encounter when using the Service.
  • 3.7. AI Code Generation: To generate AI-powered code suggestions, prompts, and related outputs based on the designs you upload. This functionality is central to the service we provide.
  • 3.8. Legal Compliance: To comply with applicable laws, regulations, legal processes, or enforceable governmental requests.
  • 3.9. Marketing and Promotions: We may use your personal data to send you information about our other services or special offers. You will have the ability to opt-out of these services.
  • 3.10. Data Analysis: To conduct data analysis, such as market research and user behavior studies. These insights help us further optimize our service and tailor it to your specific needs.
  • 3.11. Protection of Rights: To investigate and address potential violations of our Terms of Service, to protect our rights, property, or safety, and that of others, and to prevent fraud or illegal activities.

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason that is compatible with the original purpose. If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.

4. Data Sharing and Disclosure

We may share your personal data with the following categories of recipients under specific circumstances:

  • 4.1. Service Providers: We engage third-party service providers to assist us in various aspects of the Service. These may include hosting providers, analytics services, payment processors, email service providers, customer support, and providers of security services. These third-parties are contractually obligated to protect your data and only process it according to our instructions.
  • 4.2. Business Transfers: If PixelUI undergoes a business transaction, such as a merger, acquisition, or sale of assets, your personal data may be among the assets transferred. We will ensure appropriate data protection measures are in place if such transfers occur. We will also notify you of any change in the data controller.
  • 4.3. Legal and Regulatory Authorities: We may disclose your personal data to legal and regulatory authorities as required by applicable laws, legal processes, or government requests.
  • 4.4. With your Consent: In other cases where you have given your explicit consent, we may share your information.

We do not sell or rent your personal data to third parties for marketing or any other purpose.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against accidental loss, unauthorized access, misuse, or disclosure. We utilize industry-standard practices to safeguard your data, including:

  • 5.1. Encryption: Your data is encrypted during transmission (using SSL/TLS) and storage to prevent unauthorized access and protect your data from being intercepted while in transit.
  • 5.2. Access Control: Access to your personal data is strictly limited to authorized employees, contractors, and third parties who have a legitimate need to know. All third parties are contractually obligated to uphold data security standards.
  • 5.3. Regular Audits: We regularly review and audit our security measures to ensure they are effective, up-to-date, and compliant with relevant security standards. We also perform regular vulnerability and penetration tests.
  • 5.4. Secure Hosting: We use secure and reliable hosting environments with robust security features. Our systems are behind firewalls to prevent unauthorised access.
  • 5.5. Data Minimization: We only collect and retain the minimum amount of data necessary for the purpose of providing our services.
  • 5.6. Data Retention: We retain your data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security. Data transmission over the internet or any wireless network is not entirely secure, and there is always a risk that unauthorized parties might access or intercept your data.

6. Your Data Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data. These include:

  • 6.1. Right of Access: You have the right to request access to your personal data held by us and to receive a copy of that data.
  • 6.2. Right to Rectification: You have the right to request that we correct or complete any inaccurate or incomplete personal data we hold about you.
  • 6.3. Right to Erasure: You have the right to request that we delete your personal data under certain circumstances, such as if the data is no longer necessary for the purposes for which it was collected, or if you withdraw consent.
  • 6.4. Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal data under certain circumstances, such as if you contest the accuracy of the data or if the processing is unlawful.
  • 6.5. Right to Object: You have the right to object to the processing of your personal data under certain circumstances, such as for direct marketing purposes.
  • 6.6. Right to Data Portability: You have the right to request to receive a copy of your data in a commonly used machine-readable format (e.g., CSV, JSON) and to have your data transmitted to another controller.
  • 6.7. Right to Withdraw Consent: If we process your data based on your consent, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the contact information provided in section 11 of this Privacy Policy. We will respond to your requests within a reasonable timeframe, in accordance with applicable law. Please note that there may be some limitations on these rights.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience and the functionality of our service. These technologies may include:

  • 7.1. Cookies: Small text files that are placed on your device by your web browser to track your activities on our website and help us remember your preferences.
  • 7.2. Session Cookies: Cookies that are temporary and are deleted when you close your browser. We use these to enhance your navigation experience.
  • 7.3. Persistent Cookies: Cookies that remain on your device until they expire or you delete them. These are used to remember your preferences across multiple sessions.
  • 7.4. Web Beacons: Small electronic images (also known as "pixel tags" or "clear gifs") that we use to understand how users interact with our website. These help us monitor user traffic and interactions.
  • 7.5. Local Storage: Similar to cookies, we may use local storage for similar purposes on our websites and in our app.

You can manage your cookie preferences through your web browser's settings. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you disable cookies, certain features of our service may not function properly.

8. Third-Party Services

We may employ third-party companies and individuals to facilitate our Service, provide service-related services, or assist us in analyzing how our Service is used. These may include but are not limited to:

  • 8.1. Analytics Services: We use tools like Google Analytics to gather data on user behavior on our website. These tools collect information about how users interact with our service, including pages visited, time spent on each page, and user flows. We may have access to demographic data for marketing purposes.
  • 8.2. Payment Processing: We use third-party payment processors (such as Stripe) to handle billing. This means we do not store your full credit card information directly. Your payment information is sent to our processor securely.
  • 8.3. Email Marketing Platforms: We use email services for communication with users, such as transactional emails, password resets, and marketing messages.
  • 8.4. Customer Support Services: We may use a third-party customer support platform to provide assistance and handle user inquiries.

These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. They have their own privacy policies, which we recommend you review.

9. International Data Transfers

Your information may be transferred to—and maintained on—computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. We ensure that we take adequate measures to protect the data when transferring it, including through use of Standard Contractual Clauses or other transfer mechanisms.

If you are located in the European Economic Area (EEA), your personal data may be transferred outside of the EEA. In such cases, we will take all reasonable steps to ensure that your data is treated with appropriate levels of protection.

10. Children's Privacy

Our service is not intended for anyone under the age of 13. We do not knowingly collect personally identifiable information from individuals under the age of 13. If you are a parent or guardian and become aware that your child has provided us with personal data, please contact us immediately. We will take steps to delete that information from our records.

11. Changes to Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this policy. We may also notify you via other means such as email.

You are advised to review this Privacy Policy periodically for any changes. Your continued use of our Service following the posting of any changes constitutes your acceptance of those changes.

12. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or our data handling practices, please contact us:

  • By email: support@pixelui.xyz

We are committed to resolving all concerns and queries you might have. We appreciate the trust you place in us.